Responsible Gaming

Your safety and well-being come first at StarOnline Casino. Online gaming can provide great entertainment and rewards, but it is wise to do it with full knowledge of its risks and with sufficient self-control.

We aim to promote Responsible Gaming and offer the users tools, guidance, and resources to practice safe and responsible gaming.

What Is Responsible Gaming?

Responsible Gaming is basically when you try to ensure that gambling remains an entertainment opportunity for you and does not pose problems. This includes:

• Gambling only within your financial means
• Keeping a healthy balance between your gaming and day-to-day life
• Being aware of the risks associated with gambling
• Helping you do what’s needed to stay in control.

StarOnline is deeply committed to encouraging responsible play, and discouraging all acts of excessive or harmful gaming behavior.

Our Commitment

StarOnline Casino is a licensed and regulated platform, and adheres to strict protocols to:

• Minimize underage gambling
• Promote player protection
• Monitor and report suspicious behavior
• Provide tools for self-regulation
• Provide support for persons at risk of problem gaming

We think that the key to safer play is knowledge.

Know the Signs of Problem Gambling

Gambling could become problematic when it negatively affects your life, either on a personal, professional, or financial level. For instance:

• Gambling beyond a preset personal limit.
• Lying about your gambling.
• After you have lost, pursuing damages or a win or increasing your betting based on the premise that you should get back what you lost.
• Distracting oneself through gambling to avoid one’s problems or feelings.
• Giving priority to work, family, and social commitments.
• Becoming anxious or depressed about gambling, or feeling guilty after it.

If any of the signs sound familiar, a gentle reminder to stop gambling and seek help is warranted. Someone is always there to talk to.

Tools We Offer to Stay in Control

StarOnline provides a suite of effective tools and account options for players to have the means to actively manage their gambling activity responsibly:

Deposit Limits

You can set limits on what you can deposit daily, weekly, or monthly into an account. You can change the limits in your account settings.

Loss & Wager Limits

You can establish how much you will lose or bet over a time period, which will assist you in avoiding overspending.

Session Reminders

Time session alerts remind you how long you have been active in playing, providing you with great reminders to take a break and unwind. These moments of reflection are intended for a pause while thinking about gambling.

Time-Out Periods

Time-out periods can be activated to permit a short break from gambling for 24 hours, 7 days, or 30 days. Your account remains suspended during this time.

Self-Exclusion

If you feel that you need an entire break, you may self-exclude for 6 months, 1 year, or it can be permanent. Once self-exclusion has been established you will not be able to lift it until the exclusion you requested is over.

Please contact us at any time to activate any of these tools. The service is available via your Account Settings or you can contact one of our Support Team members 24/7.

Preventing Underage Gambling

StarOnline does not permit any potential user or player below the age of 18 (or legal gambling age in their jurisdiction) to register or play on our site.

We have effective verification procedures to ensure adherence (KYC), and we encourage parents to install parental control software and monitor their children’s internet use to ensure they cannot access our site either directly or indirectly.

Support & Help Resources

If you or someone you know is having problems with gambling, help is available. Here are some suggested support bodies:

• Gamblers Anonymous
• Responsible Gambling Foundation – India
• Gambling Therapy
• BeGambleAware

You can also contact us at any time, our workers have the skills to act in a compassionate, confidential and supportive manner.

📧 Email: support@staronline.co.in

💬 Live Chat: 24/7

📞 Phone: +91 6399449452

Parental Control Measures

If you share your devices with any child or minor, we recommend using filtering tools to block access to gambling websites for those under age: 

Net Nanny – www.netnanny.com  

CyberPatrol – www.cyberpatrol.com  

Qustodio – www.qustodio.com  

Log out of your StarOnline account every time you use it and never save your login credentials on shared devices. 

Our Pledge

At StarOnline, we believe that gaming should always be fun—not stressful or harmful! So we have committed to providing: 

• A safe gaming environment
• Fair and transparent practices 
• The ongoing support you need and expect 

We encourage all players to play responsibly, know their limits, and seek help when needed. 

Remember: Play Responsibly. When the fun stops, stop.

If you have a further question or wish to discuss any concerns about your gaming, let us know. We will always take care of your well-being—and we are happy to help