Privacy Policy
At StarOnline Casino we take your privacy very seriously. This Privacy Policy outlines how your personal information is gathered, used, secured, and shared on our site (https://staronline.co.in/) and with our services.
You consent to how we use and gather information, as described in this Privacy Policy, when you utilize our website.
Information We Collect
We acquire personal and non-Personal Information to provide a safe and personalized experience.
Personal Information
- First and last name
- Birth date
- Email address
- Phone number
- Street address
- Payment information (UPI ID, banking info, card number etc.)
- State-issued ID (for KYC)
Non-Personal Information
- IP address
- Type of browser
- Type of device
- Pages accessed
- Length of time on the site
- History of game/activity and transactions
The above personal and non-personal information is collected when you:
- Register for an account
- Deposits or withdrawals
- Promotions Participation
- Any customer communication
- Any game/service interaction
How We Use Your Information?
We use your information to:
- Verify identity, age (the KYC process)
- To facilitate payments and withdrawals
- Account Management and Preferences
- Personalized bonuses or promotions
- Fulfill obligations of legality and regulation,
- Fraud, money laundering, or abuse detection / prevention
- To improve service, ux, and security
Cookies & Tracking Technologies
Cookies, Beacons, and Similar Technologies are used to enhance your overall experience on the sites, as well as track both your activity and the activity of those who you allow to access your site.
Cookies allow us to:
- Remember your login
- Analysis of site usage to improve the performance of the site
- Provide you with targeted site content and promotions
You can control how cookies are used through your browser settings. In the event that you disable all cookies – please be advised that some functions of the site may not work.
Data Sharing & Disclosure
StarOnline does not sell or rent your data to third parties.
Examples of information sharing would be for:
- Payment processor to handle deposits and withdrawals
- Regulatory authorities to prove compliance with legal or regulatory requirements
- Fraud prevention agencies to identify unlawful suspicious activity
- Third party service providers (analytics and/or marketing provider) who will not disclose, sell or rent your data, as per their confidentiality agreement with Stars.
Data will be shared only for the purpose it is being used for, and we will always operate securely.
Data Security
We use best practices to secure information in compliance with industry standards:
- SSL encryption to transfer all data over and back to you
- Firewall and intrusion detection systems
- Two-factor authentication (2FA) options
- Access granted to sensitive data is restricted to internal employees
Despite precautions taken, nothing is completely secure online, so we suggest our users take precautions themselves by keeping login credentials secret.
Data Retention
We keep your personal information as long as:
- Your account is active
- The law or regulatory requirements require
- To resolve disputes, enforce our terms, or examine possible misuse
We may delete or anonymize inactive accounts after a defined duration of inactivity and we may do so in compliance with the applicable data protection laws.
Your Rights & Choices
As a user, you have the right to:
- Access the personal data we hold about you
- Correct or update any inaccurate information.
- Withdraw consent to marketing communications
- Request the deletion of your account, subject to our obligations to retain personal data in compliance with law.
- Restricted processing, where certain conditions are met.
You can use any of these rights by choosing to contact us at:
📧 Email: privacy@staronline.co.in
We may ask you to proof your ID prior to dealing with your request.
Marketing Communications
Where you opt in we may contact you by email, SMS and/or in-app notifications in relation to:
- Promotions for products or services
- Loyalty rewards
- Notification about an event
- Notification about bonuses.
If you wish to opt out of marketing you can at any time via:
- Unsubscribe links in emails
- Your account settings
Contacting privacy@staronline.co.in
Note: You may still receive notifications in respect of any services provided to you (e.g., deposit receipt, password reset).
International Transfers
StarOnline is operated under the terms of an offshore gaming license. Your information may be stored or processed in locations outside of India and may be governed by different laws and regulations on privacy.
We ensure to comply with all relevant data transfer regulations when transacting internationally and provide a high level of reasonable protection through encryption and standard contractual clauses.
Protection of Minors
We do not knowingly collect or store data of any person under the age of 18 (or the applicable legal gambling age in the jurisdiction). If we become aware that a child registered or submitted data, we will remove the information and suspend the account immediately.
Third-Party Links
Our Site may provide links to third-party websites (for example, game providers or payment portals). We are not responsible for the websites’ content or any privacy practices. Please review the privacy policy of any third-party websites prior to providing any data to their sites.
Updates to This Policy
We reserve the right to change this Privacy Policy from time to time. All changes will be on this page with a revised “Effective Date.” Continued use of the site is considered acceptance of the revised terms.
We recommend checking this page frequently.
Contact Us
If you have questions, complaints, or data requests, you can contact us at:
📧 Email: privacy@staronline.co.in
📞 Live Chat: Available 24/7
🌐 Website: https://staronline.co.in
By using StarOnline Casino, you are confirming that you have read, understood and agreed to this Privacy Policy.